Communication is key to municipal code complianceFriday, October 15th, 2010
A perfect storm is developing as a result of the rapidly increasing number of foreclosed properties, the rise in property ownership among corporate entities (REOs), and increased enforcement of municipal code violations. These conditions, if not addressed, will result in financial penalties, criminal actions, and adverse publicity for property owners. Municipalities are implementing solutions to combat neighborhood blight, and across the country they making enforcement a priority.
A fundamental component to avoiding this storm is bridging the communication gap between municipalities and lenders. Both entities share a common goal of supporting the communities in which they serve; however, staffing constraints, difficulty in identifying decision makers, and the lack of transparency continue to be obstacles. Many of the solutions used today are disjointed and fragmented. They fail to connect the lenders and municipalities within a single comprehensive solution crafted specifically to address the fundamental needs of each stakeholder. It is not sufficient merely to know who the other entity is; rather, real solvency is rooted in real-time connections, wherein violations are presented directly to the lender electronically, and the steps taken to abate the violation, along with supporting documentation, are passed back to the municipality.
Communicating at this level leads to real and effective collaboration and compliance. The old process of snail mail, voice mail, and emails is costly and highly ineffective. The solution set must be dynamic, scalable, and intuitive.